£230.00 – £1,740.00
Step 1: Email or call us to log an item return within 14 days from when you receive an item.
Step 2: We then email or post your instructions and prepaid postage labels. The rug will be collected from your home or you can leave it to a local UPS drop-off point. Locate your local drop-off point here.
Step 3: Refunds will be processed in 24 hours of us receiving
Our stunning Beni Ourain rugs are handwoven using neutral tones, embellished with a black geometric design. Featuring a classic, contemporary monochrome look, they are the perfect focal point for any room. Plush and luxurious, their texture offers an element of comfort and extravagance to your flooring.
This is a fixed size Beni Ourain rug that will be made upon placing your order. Please allow 6 - 10 weeks (depending on size) to make the rug. We appreciate that it is quite a wait but each rug is handmade in Morocco in a traditional way, and it simply takes time. The quality and softness of the rugs are astounding.
Due to the 6 - 10 week lead time we ask for half payment (50%) when your order is placed with the balance due when your rug is made and ready to dispatch.
Delivery to England and Wales and parts of Scotland is Free. Some remote regions incur delivery costs. Please see our delivery details page for details. Once packed and ready for dispatch we will email you a UPS Tracking Number.
In Stock Rugs & Fixed Size Rugs (not Made To Measure where customer specifies the size)
We only want you to keep a rug if you love it. If for any reason you are not satisfied with your rug you can return it within 14 days from when you receive an item. We will process your refund with 1 business day (Monday-Friday) of receipt of the products.
Return Shipping Costs
There are no return shipping costs. Return of items is managed through our courier at no charge to you.